Tail Squad's mission is to make pet parenting easier and fun. We are happy to help with any questions you may have about our products. Whether you need help placing an order or would like recommendations for your pet's care, we can answer your questions.
Customer Support Hours
We are available from 9 AM to 7:00 PM IST from Monday to Saturday.
📞 +91-78951-91938
 ✉ help@tailsquad.in
Frequently Asked Questions
1. How can I contact Tail Squad customer support?
Contact us by email or phone during our support hours (9 AM – 7 PM IST, Monday to Saturday). We're always happy to help.
2. How long does it take to get a response?
We usually respond to all queries within 24 hours.
3. How can I track my order?
When your order is shipped, you will receive a tracking link at your registered email or phone number.
4. After placing an order, can I cancel or change it?
You can only cancel or modify orders before they ship. Contact us as soon as possible if you need assistance.
5. What should I do if I receive a damaged or wrong product?
Please provide us with your order details and product images. We will quickly resolve the issue.